Frequently Asked Questions
Everything you need to know about our gravesite tribute delivery service.
About the Service
Every order includes delivery of the floral arrangement purchased through the RestAssured online store, white glove gravesite service (dignified placement, site cleanup/care), and same-day photo confirmation.
The $95 service fee covers gravesite delivery, hands-on site care (straightening, tidying, and placing your arrangement with dignity), and photo documentation of the completed tribute. It applies to every order regardless of the arrangement selected.
A trained RestAssured care provider delivers the tribute and administers the white glove gravesite treatment.
Every RestAssured customer receives a same-day photo confirmation of the completed service.
Ordering
Choose your arrangement, provide the cemetery and gravesite location, and complete checkout. We handle everything from there.
We serve cemeteries within 25 miles of Abington, PA — throughout Southeastern Pennsylvania and the greater Philadelphia area. During checkout you'll confirm the specific cemetery — if it falls outside our current service area, we'll let you know right away.
We make every attempt to deliver your tribute on the date you choose at checkout, however, due to availability of product and situations beyond our control, we cannot offer a 100% guaranteed delivery date.
Yes — at checkout you can include a short personal message that will accompany your arrangement.
Arrangements
We offer both. Artificial/silk arrangements are durable and weather-resistant — ideal for lasting tributes. Fresh arrangements are also available and are our most popular choice for seasonal visits.
Our shop offers a curated selection of arrangements. If you have a specific request, contact us before ordering and we'll do our best to accommodate.
Seasons of Remembrance
Seasons of Remembrance is our quarterly subscription. Four times a year — Spring, Summer, Fall, and Winter — we deliver a seasonal arrangement that is curated by the creative team at RestAssured, and placed at your loved one's gravesite, with the same white glove care and photo confirmation included every visit.
A single order is a one-time delivery. Seasons of Remembrance is a recurring quarterly commitment — your loved one's resting place is tended throughout the year without placing individual orders each time.
Yes. You can pause or cancel at any time before your next scheduled delivery. Contact us and we'll take care of it.
We're happy to help. Reach out by phone or email and we'll get back to you within 24 hours.